We Have Met the Future, and It Is Messaging
VentureBeat has the story today of Facebook’s new partnership with Dutch airline KLM to integrate boarding passes, flight information, and customer service into Messenger. As I’ve written before, Facebook Messenger has completely embraced the platform approach and integrated everything from mobile payments to Uber booking to customer service, all in one app. And it’s compelling to see … Continue reading We Have Met the Future, and It Is Messaging